Our team is our greatest asset. Here's why:
On-Site Training:
We believe in hands-on learning. Our training classes are conducted on-site to ensure our employees are well-prepared.
Experienced Workforce:
With approximately 12 million BPO employees in the Philippines, we have a vast pool of experienced staff and leadership.
Attractive Jobs:
BPO jobs offer better pay compared to average jobs, attracting top talent.
Flexibility:
We offer on-site, remote, or hybrid models tailored to your needs.
Your security and standards are our priority. Here's how we ensure compliance:
High Secutiy:
We offer 'clean rooms' free from wireless devices and other security risks.
Laws:
Our schedules follow local labor laws, allowing up to 6 working days weekly without overtime violations.
PCI & HIPAA Compliance:
All locations are PCI-compliant and most are HIPAA-compliant, ensuring your data is secure.
Our culture is the heart of our service. Here's why working with us is a pleasure:
English Proficiency:
Filipinos learn English early, ensuring effective communication.
Service-Oriented:
Friendly, respectful, and always eager to help.
Holiday Coverage:
Christmas and New Year shifts aren't a problem, ensuring uninterrupted service.
Cultural Understanding:
Our agents relate to American culture and slang through shared media.